At Lumbrix, all products are 100% digital. There is no physical shipping involved. This page explains exactly how your purchase is delivered to you.
How Delivery Works
- Place your order – Complete checkout on lumbrix.store.
- Instant delivery – Immediately after payment is confirmed, you will receive an automated email containing your download link or access instructions.
- Download your files – Click the link in your email to access and download your purchased product(s).
Delivery Method
- Format: Digital files (e.g., Notion template links, PDF guides, spreadsheet files)
- Delivery channel: Email (sent to the address used at checkout)
- Delivery speed: Instant — available 24 hours a day, 7 days a week
- No shipping fees: There are no shipping or handling charges for any product
Didn’t Receive Your Download?
If you did not receive your download email within a few minutes of purchase, please:
- Check your spam or junk mail folder
- Make sure you used the correct email address at checkout
- Contact us at info.lumbrix@gmail.com with your order number and we will resend your download link promptly
File Access & Compatibility
Our digital products are designed to work with widely available tools such as Notion, Google Sheets, Microsoft Excel, or standard PDF readers. Specific requirements are listed on each product page.
Refunds & Returns
Because our products are delivered digitally and are available immediately after purchase, we generally do not offer refunds. However, if you experience a technical issue with your download, please contact us and we will do our best to resolve it. Please refer to our Refund Policy for full details.
Contact
For any delivery-related questions, contact us at info.lumbrix@gmail.com We respond within 24–48 hours on business days.